Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will appear. It includes exhaustive information about all the operations that you can perform on the page in question. Each pop-up window shows up on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a huge assortment of tutorial videos illustrating how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you searching for, have a look at our extensive Frequently Asked Questions section, which comprises questions asked by real individuals and provides real solutions. We periodically "revamp" our FAQ section with new Q&A's so as to encompass all the new additions and innovations associated with our system.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you send will be answered in less than sixty minutes (the average ticket response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.